Privacy Policy

Who we are
Our website address is: https://elyriasystems.com.

What information we collect
This website does not use contact forms, comment sections, or user accounts. We do not collect any personal information directly through this website.

If you choose to contact us — by messaging our Instagram profile or emailing nawal@elyriasystems.com — any information you provide (such as your name, business name, or Instagram handle) is used solely to respond to your inquiry and, where relevant, to conduct the Response-Gap Scan you’ve requested.

Cookies
This website does not use tracking or advertising cookies. Standard technical cookies may be set by our hosting or website platform to support basic site functionality; these do not identify you personally.

Embedded content and third-party links
This website links to our Instagram profile and uses a mailto: link for email contact. Once you leave our website through one of these links, your interaction is governed by that platform’s own privacy policy (for example, Meta’s Privacy Policy for Instagram), not ours.

How long we retain your data
If you contact us via email or Instagram, we retain that correspondence for as long as reasonably necessary to respond to your inquiry and, if you become a client, for the duration of our engagement and any period required for our own business and tax records.

Your rights
If you have contacted us and would like a copy of the information we hold about you, or would like us to delete it, email nawal@elyriasystems.com and we will respond within a reasonable time.

Where your data is sent
We do not sell, rent, or share your information with third parties, except where required to provide the service you’ve requested (for example, if a paid engagement requires integration with your own ManyChat account) or where required by law.