Privacy Policy

Who we are

Our website address is: https://elyriasystems.com.

Elyria Systems provides managed Instagram response and automation services for businesses.

What information we collect

This website does not use contact forms, comment sections, or user accounts. We do not intentionally request personal information directly through this website.

If you choose to contact us by messaging our Instagram profile or emailing nawal@elyriasystems.com, any information you provide — such as your name, business name, or Instagram handle — is used to respond to your inquiry and, where relevant, to prepare the Response Preview you have requested.

If you become a client, we may also collect business, account, configuration, or other information reasonably necessary to provide the services you have requested.

Cookies

This website uses cookies and similar technologies for basic website functionality and analytics.

We use Google Analytics to understand how visitors use the website, such as which pages are viewed and how visitors interact with the site. Google Analytics may set analytics cookies, including cookies used to distinguish users and measure website activity.

This website does not use advertising cookies or cookies for targeted advertising.

Standard technical cookies may also be set by our hosting or website platform where necessary to support basic website functionality.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality or the accuracy of website analytics.

Embedded content and third-party links

This website links to our Instagram profile and uses a mailto: link for email contact. Once you leave our website through one of these links, your interaction is governed by the applicable third party’s own privacy policy and terms, including Meta’s policies for Instagram.

How long we retain your data

If you contact us via email or Instagram, we retain that correspondence for as long as reasonably necessary to respond to your inquiry and, if you become a client, for the duration of our engagement and any period reasonably required for business, legal, accounting, or record-keeping purposes.

Your rights

If you have contacted us and would like a copy of the information we hold about you, or would like us to delete it where applicable, email nawal@elyriasystems.com and we will respond within a reasonable time.

Where your data is sent

We do not sell or rent your personal information.

We may use third-party service providers where reasonably necessary to respond to inquiries, provide requested services, operate our website, process communications or payments, or support service integrations. For example, a paid engagement may require integration with a client’s own ManyChat account or other third-party service.

Information may also be disclosed where required by law or where reasonably necessary to protect our rights, security, or legitimate business interests.