ELYRIA SYSTEMS

Aesthetic practitioner having a consultation with a client in a premium but approachable Med Spa

INSTAGRAM RESPONSE SYSTEMS FOR AESTHETIC PRACTICES

Make Instagram Inquiries Easier to Handle

Elyria Systems helps independent Med Spas and aesthetic practices create a more consistent way to handle Instagram comments and inquiries — from the first response through qualification, booking direction, and human handoff.

Instagram inquiries shown on a smartphone

THE INSTAGRAM RESPONSE GAP

Instagram inquiries shown on a smartphone with a structured response path

The inquiry is only the beginning. What happens next matters.

A prospective client comments on a post. Someone sends a DM. Another person asks about availability or pricing. When these inquiries are handled manually, responses can become inconsistent, repetitive, or dependent on who is available. Elyria Systems helps turn those repeatable response tasks into a clearer, more structured process.

COMMENTS

Turn selected comments and campaigns into a defined next step.

INQUIRIES

Give common questions a consistent, approved response path.

NEXT STEPS

Guide appropriate prospects toward booking or human assistance.

WHAT WE BUILD

A response system built around the way your Instagram inquiries arrive.

We design and implement defined workflows for the parts of Instagram inquiry handling that can be made repeatable — while keeping personal and judgment-dependent conversations with your team.

Instagram Comments

Structured responses for selected posts, Reels, and campaigns.

Instagram DMs

Consistent opening responses and defined paths for common inquiries.

Qualification & Routing

Limited, approved questions that help direct inquiries appropriately.

Booking & Human Handoff

Clear routes toward booking or staff involvement when human attention is needed.

Implemented in the practice's own automation environment, typically using ManyChat where appropriate.

START WITH A FREE RESPONSE PREVIEW

Elyria Systems - START WITH A FREE RESPONSE PREVIEW

See one opportunity in your Instagram response process.

We'll review your public Instagram presence and identify one specific opportunity in the way prospective clients are being guided from inquiry to next step.

01 — REVIEW

We look at your profile, recent content, calls to action, and visible inquiry opportunities.

02 — IDENTIFY

We pinpoint one observable response gap or opportunity.

03 — RECOMMEND

We show you one practical way the response path could be improved.

Message us on Instagram and we'll take it from there.

No obligation. Just one focused observation and a practical recommendation.

HOW IT WORKS

Simple from first review to implementation.

01 — REVIEW

Identify the response workflow worth addressing.

02 — DEFINE

Agree on triggers, approved information, response paths, booking direction, and handoff rules.

03 — BUILD

Implement the agreed workflow in your automation environment.

04 — TEST

Test the intended paths before launch.

05 — HANDOFF

Receive a walkthrough and documentation explaining what was built.

Automation handles defined repeatable tasks. Clinical questions and patient-specific matters remain with your qualified staff.

ENGAGEMENT OPTIONS

Start with one workflow. Expand when the opportunity is clear.

Start with a specific response problem and expand into a broader system when there is a clear reason to do so.

Instagram Single-Campaign Response Workflow

$500

A fixed-scope implementation for one specific Instagram post, Reel, promotion, or campaign.

Includes:
• One entry trigger
• Opening response
• Up to two response branches
• Approved informational responses
• Booking CTA or human handoff
• Basic tagging
• Testing
• Walkthrough and documentation

100% upfront. The $500 is credited toward a qualifying $2,500 Response Conversion System within 30 days of the $500 workflow's delivery.

Instagram Inquiry Response Conversion System

$2500

A broader response system focused on one defined Instagram inquiry path — for example, comments and Story replies, or direct inquiries. Additional entry points, including Facebook, are scoped and priced separately. Payment is due before work begins.

Includes:
• Structured opening responses
• Basic qualification
• Defined response routes
• Approved information
• Booking direction
• Human handoff
• Tagging
• Testing
• Walkthrough
• Documentation

Not sure where to start? Begin with the free Response Preview.

WHY ELYRIA SYSTEMS

Built around the response problem — not the technology.

Your practice doesn't need another generic automation pitch. It needs a response process that makes sense for the way your Instagram inquiries actually arrive.

SPECIALIST FOCUS

Focused on inquiry-response workflows for independent aesthetic practices.

DEFINED SCOPE

Clear deliverables, boundaries, and responsibilities for every engagement.

HUMAN HANDOFF

Automation handles defined repeatable tasks while your team remains in control.

PRACTICAL IMPLEMENTATION

Workflows are tested, documented, and handed over clearly.

Aesthetic practitioner reviewing Instagram inquiries on a tab

FAQ

Before you get started

Do you replace our receptionist or staff?

No. Elyria Systems structures repeatable response tasks and routes appropriate conversations toward booking or human assistance. Your team remains responsible for conversations requiring judgment, personal attention, or clinical expertise.

Can the automation answer medical or treatment questions?

No. Clinical and patient-specific matters remain with the practice's qualified staff.

Do you guarantee more bookings or revenue?

No. Elyria Systems improves the response process; booking volume, revenue, conversion rates, and platform performance cannot be guaranteed.

Do I need ManyChat before starting?

You don't need ManyChat set up before we talk. Before implementation begins, you'll create your own ManyChat account (billed directly to you, not through us) and add us as a collaborator — we'll walk you through it.

Will you need my Instagram password?

No. The practice retains ownership of its accounts and provides the appropriate platform permissions or team access required for implementation.

What happens after the free Preview?

You'll receive a short look at your public activity and a simple sketch of how it could work. If the opportunity is relevant, we can then discuss the appropriate paid workflow. There is no obligation to continue.

Contact Elyria Systems

SEE HOW IT COULD WORK

See how your Instagram inquiries could be handled.

Start with a free Response Preview.

No obligation.